5

I have a 2003 Ford Windstar with over 240,000 miles on it. I was referred to Ken by a very good friend/neighbor. His staff is amazing and Ken happens to be the most professional and honest mechanic I have ever dealt with. And believe me as a single senior citizen, I've met more mechanics than I care to count. My dad was a 37+ years GM retiree and was very paticular about who sercived his (and his kids) vechicles. He didn't give out referrals haphazardly. He passed in 2005 but...

Hi Marie, thank you for sharing your love of our Cottman on Facebook. We really enjoy helping our customers and take pride in everything we do here, and thorough and thoughtful feedback such as yours only adds to that. It's truly our pleasure to assist you with your Windstar, and we look forward to being of service again the next time you need it. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

They treated me fair and did what they said they were going to do. It's never fun going to a repair shop but feel comfortable trusting this place. 5 stars for sure

5

Service you can trust. I had my vehicle towed to my local dealership for a drive train leak. I was told it would cost 4,000 to fix. I knew I needed another opinion. I called Kenny at Cottman of Gladstone. He offered to get it towed to their shop and give me another opinion. Turned out to be seals. For less than 250.00 they fixed it. They are professional, honest, and friendly. They have earned my business!

Your trust means a great deal to us, Rhonda, and we are delighted to read we earned it by offering professional, honest, and friendly service. It always makes our day when we see that we could help save our customers some of their hard earned money, and we look forward to future opportunities to assist. Thanks so much! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Well done work Took my 2006 Tacoma in for what I thought was a clutch replacement. The technician checked it out and determined the clutch was fine but the shifter was shot to pieces. The quote for the shifter repair was going to be about half what the clutch replacement would have been. When they called with the final bill, it was about $100 lower than the original quote for the shifter. The bill just kept going down. Shifter works great now and I'm very pleased. They did great work and didn't try to push any unnecessary repairs unlike several other repair shops I have used in the past.

It's always a great feeling of relief when a repair costs less than you expected, John; thank you for offering us a chance to save you some money, while offering great repairs for your Tacoma! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Even though we decided not to get the work done on our car, we had a great experience from polite and straightforward people. We'll be back!

Thank you for your praise, Natalie! It’s always a pleasure to assist our customers in any way that we can, and we’re glad to hear that your opinion of us is so high. We'll be honored to help you when you come back.

- Cottman Transmission and Total Auto Care - Gladstone
5

They did a great job rebuilding my transmission. I have recommended this shop to others. It was more reasonably priced than other shops in the area.

We’re very glad that you find value with Cottman, Fred. Thank you for offering us an opportunity to rebuild your transmission, and thanks for continuing to recommend us.

- Cottman Transmission and Total Auto Care - Gladstone
5

Unbelievable! Had they told me it was toast....I would have rolled over. BUT...they called back and said the transmission is good but the engine has a miss. Really? You guys are great. I can't wait until I do have a transmission does go out so I can bring it to you! ....NOT :-) Thank you so much!

Thank you for your review, Bob! While we definitely want your vehicle to keep running as good as new, we are excited by any future opportunities to serve you. Thanks for choosing us! Gratefully, Cottman of Gladstone.

- Cottman Transmission and Total Auto Care - Gladstone
5

I had a really great experience with Cottman! Ken is always nice and welcoming. Super fast; and knows what he's doing. Hopefully I won't need to get my car fixed again, but if I do I know where I'm going to come. Thanks guys!

Hi RC, Thanks for sharing your great experience here on Google. We hope your car runs smoothly for a very long time, but in the event you do need help, our team is excited by the prospect of assisting you again. Thank you for choosing Cottman!

- Cottman Transmission and Total Auto Care - Gladstone
5

Respect/Honesty I was treated with respect! My car had a no crank no start issue. It had been towed 3 times to a Chevy dealer where I had paid over $1,100 with no results. I had been without my car for over 3 weeks. Cottman did a diagnostic test on it, for free, and said that we should take it to a different Chevy dealer, that they recommended, as they felt this dealer could serve us better. Because of their honesty, 2 days later my car is fixed, A big thank you to the guys at Cottman. Because of this experience, I took my van to Cottman to have the transmission serviced. They did a great job. They go above and beyond to give you the best service available, very appreciated and refreshing!!! From now on Cottman will service all my vehicles.

We always do what we can to help our customers, even if that means recommending another shop that can better suit their needs. Thank you for offering us your trust after we did this very thing for you, and thanks for coming online to tell the world of your experience with us. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Always above my expectations. Ken, Doug and the gang take exceptional care of my car. I've no worries, because I have a knowledgeable team, thorough and they care about their customers.

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