5

Service you can trust. I had my vehicle towed to my local dealership for a drive train leak. I was told it would cost 4,000 to fix. I knew I needed another opinion. I called Kenny at Cottman of Gladstone. He offered to get it towed to their shop and give me another opinion. Turned out to be seals. For less than 250.00 they fixed it. They are professional, honest, and friendly. They have earned my business!

Your trust means a great deal to us, Rhonda, and we are delighted to read we earned it by offering professional, honest, and friendly service. It always makes our day when we see that we could help save our customers some of their hard earned money, and we look forward to future opportunities to assist. Thanks so much! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Well done work Took my 2006 Tacoma in for what I thought was a clutch replacement. The technician checked it out and determined the clutch was fine but the shifter was shot to pieces. The quote for the shifter repair was going to be about half what the clutch replacement would have been. When they called with the final bill, it was about $100 lower than the original quote for the shifter. The bill just kept going down. Shifter works great now and I'm very pleased. They did great work and didn't try to push any unnecessary repairs unlike several other repair shops I have used in the past.

It's always a great feeling of relief when a repair costs less than you expected, John; thank you for offering us a chance to save you some money, while offering great repairs for your Tacoma! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Even though we decided not to get the work done on our car, we had a great experience from polite and straightforward people. We'll be back!

Thank you for your praise, Natalie! It’s always a pleasure to assist our customers in any way that we can, and we’re glad to hear that your opinion of us is so high. We'll be honored to help you when you come back.

- Cottman Transmission and Total Auto Care - Gladstone
5

They did a great job rebuilding my transmission. I have recommended this shop to others. It was more reasonably priced than other shops in the area.

We’re very glad that you find value with Cottman, Fred. Thank you for offering us an opportunity to rebuild your transmission, and thanks for continuing to recommend us.

- Cottman Transmission and Total Auto Care - Gladstone
5

Unbelievable! Had they told me it was toast....I would have rolled over. BUT...they called back and said the transmission is good but the engine has a miss. Really? You guys are great. I can't wait until I do have a transmission does go out so I can bring it to you! ....NOT :-) Thank you so much!

Thank you for your review, Bob! While we definitely want your vehicle to keep running as good as new, we are excited by any future opportunities to serve you. Thanks for choosing us! Gratefully, Cottman of Gladstone.

- Cottman Transmission and Total Auto Care - Gladstone
5

I had a really great experience with Cottman! Ken is always nice and welcoming. Super fast; and knows what he's doing. Hopefully I won't need to get my car fixed again, but if I do I know where I'm going to come. Thanks guys!

Hi RC, Thanks for sharing your great experience here on Google. We hope your car runs smoothly for a very long time, but in the event you do need help, our team is excited by the prospect of assisting you again. Thank you for choosing Cottman!

- Cottman Transmission and Total Auto Care - Gladstone
5

Respect/Honesty I was treated with respect! My car had a no crank no start issue. It had been towed 3 times to a Chevy dealer where I had paid over $1,100 with no results. I had been without my car for over 3 weeks. Cottman did a diagnostic test on it, for free, and said that we should take it to a different Chevy dealer, that they recommended, as they felt this dealer could serve us better. Because of their honesty, 2 days later my car is fixed, A big thank you to the guys at Cottman. Because of this experience, I took my van to Cottman to have the transmission serviced. They did a great job. They go above and beyond to give you the best service available, very appreciated and refreshing!!! From now on Cottman will service all my vehicles.

We always do what we can to help our customers, even if that means recommending another shop that can better suit their needs. Thank you for offering us your trust after we did this very thing for you, and thanks for coming online to tell the world of your experience with us. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Always above my expectations. Ken, Doug and the gang take exceptional care of my car. I've no worries, because I have a knowledgeable team, thorough and they care about their customers.

5

You can't go wrong going to Cottman Transmission for getting your car repaired. I took my car for a water pump replacement and they did a great job and it was very, very reasonably priced. I would recommend them for all types of mechanical work. Plus they are fast and very friendly. I would give them 10 stars.

We agree, Rick! You definitely can't go wrong with our team, here at Cottman. It makes so proud knowing you trust us, and we were very grateful for the opportunity to assist you with your water pump. Thanks for the "10 stars"! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

I had changed the transmission fluid and filter as well as another gasket under the hood of my car. When I was done the car would not shift out of first gear. Realizing I did not have the expertise to even diagnose the problem I took the car to Cottman in Gladstone. 30 minutes after I dropped the car off Kenny called to say the car was ready and there was no charge. I was shocked to hear that I had forgotten to reconnect the throttle position sensor which caused the car to not shift. I would like to thank Kenny for his honesty, he could have told me almost anything was wrong with my transmission and I probably would have believed it. If I have any transmission issues in the future I will definitely be going to Cottman in Gladstone.

Honesty is always our policy, Allan. We were just grateful for an opportunity to lend a hand, and it's nice knowing that will lead to future opportunities for us to do the same down the road. Thank you! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
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