5

They always get the work done in a reasonable time frame. Ken keeps me updated every step of the way. Super friendly, great attitudes, what else could you want?

Getting you back on the road in no time at all is our pleasure, Bryant, and it's wonderful to read you find everything you could want from our Cottman. Thank you so much! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Kenny and his team are great! Have have had multiple vehicles into their shop and I am always pleased with their work and especially their honesty. Air conditioner, rebuilt transmission, suspension...all kinds of odd things no one else could diagnose. Expert mechanics and very friendly. Customer service is not a lost art to this shop and I highly recommend them!! --- 1 year later.. STILL love these guys. We trust them so much even my wife and daughter are not scared to take their cars up there by themself! Great shop! Must visit, they do MORE than transmissions! (2/2016)

Hi Derek, Thanks for your comments. We know how tough it can be to find mechanics and technicians you can trust. We've heard from people just like you who feel like they can rely on Cottman without worrying about getting ripped off. It makes us proud that the work we do is recognized and when you're happy, we're happy. I'll definitely pass your kind words on to everyone who worked on your vehicle. Thanks again for choosing Cottman.

- Cottman Transmission and Total Auto Care - Gladstone
5

I was treated with respect! My car had a no crank no start issue. It had been towed 3 times to a Chevy dealer where I had paid over $1,100 with no results. I had been without my car for over 3 weeks. Cottman did a diagnostic test on it, for free, and said that we should take it to a different Chevy dealer, that they recommended, as they felt this dealer could serve us better. Because of their honesty, 2 days later my car is fixed, A big thank you to the guys at Cottman. Because of this experience, I took my van to Cottman to have the transmission serviced. They did a great job. They go above and beyond to give you the best service available, very appreciated and refreshing!!! From now on Cottman will service all my vehicles.

And from now on, we will be honored and delighted to service all of your vehicles, Cathy! Thank you for telling the world of how we earned your loyalty via honest advice and efficient maintenance. Our team greatly appreciates your patronage and your review. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Well done job. Took my 2006 Tacoma in for what I thought was a clutch replacement. The technician checked it out and determined the clutch was fine but the shifter was shot to pieces. The quote for the shifter repair was going to be about half what the clutch replacement would have been. When they called with the final bill, it was about $100 lower than the original quote for the shifter. The bill just kept going down. Shifter works great now and I'm very pleased. They did great work and didn't try to push any unnecessary repairs unlike several other repair shops I have used in the past.

5

Had my Avalanche towed there for what I thought would be a transmission rebuild. They looked at it and found the transfer case was the issue and had it fixed 2 days sooner than I expected. Very honest and I couldn't have asked for better customer service!

We value honesty, Lawrence, which is why we make it our mission to always reflect this in our service. Thank you so much for letting us know we are continuing to live up to this standard, and please let us know if you are ever in need of anything else in the future. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

I have a 2003 Ford Windstar with over 240,000 miles on it. I was referred to Ken by a very good friend/neighbor. His staff is amazing and Ken happens to be the most professional and honest mechanic I have ever dealt with. And believe me as a single senior citizen, I've met more mechanics than I care to count. My dad was a 37+ years GM retiree and was very paticular about who sercived his (and his kids) vechicles. He didn't give out referrals haphazardly. He passed in 2005 but...

Hi Marie, thank you for sharing your love of our Cottman on Facebook. We really enjoy helping our customers and take pride in everything we do here, and thorough and thoughtful feedback such as yours only adds to that. It's truly our pleasure to assist you with your Windstar, and we look forward to being of service again the next time you need it. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

They treated me fair and did what they said they were going to do. It's never fun going to a repair shop but feel comfortable trusting this place. 5 stars for sure

5

Service you can trust. I had my vehicle towed to my local dealership for a drive train leak. I was told it would cost 4,000 to fix. I knew I needed another opinion. I called Kenny at Cottman of Gladstone. He offered to get it towed to their shop and give me another opinion. Turned out to be seals. For less than 250.00 they fixed it. They are professional, honest, and friendly. They have earned my business!

Your trust means a great deal to us, Rhonda, and we are delighted to read we earned it by offering professional, honest, and friendly service. It always makes our day when we see that we could help save our customers some of their hard earned money, and we look forward to future opportunities to assist. Thanks so much! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Well done work Took my 2006 Tacoma in for what I thought was a clutch replacement. The technician checked it out and determined the clutch was fine but the shifter was shot to pieces. The quote for the shifter repair was going to be about half what the clutch replacement would have been. When they called with the final bill, it was about $100 lower than the original quote for the shifter. The bill just kept going down. Shifter works great now and I'm very pleased. They did great work and didn't try to push any unnecessary repairs unlike several other repair shops I have used in the past.

It's always a great feeling of relief when a repair costs less than you expected, John; thank you for offering us a chance to save you some money, while offering great repairs for your Tacoma! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Even though we decided not to get the work done on our car, we had a great experience from polite and straightforward people. We'll be back!

Thank you for your praise, Natalie! It’s always a pleasure to assist our customers in any way that we can, and we’re glad to hear that your opinion of us is so high. We'll be honored to help you when you come back.

- Cottman Transmission and Total Auto Care - Gladstone
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