5

I came in from out of town and Kenny and the team took time to diagnose my issue and make a recommendation that was clearly in the best interest of my family. They've got my vote and I'd come back in a hard beat.

Doing what is in the best interest of you and your family is what we are all about, Evan, as we want you to stay safely on the road for as long as possible. Thank you for trusting us with your vehicle, and for honoring us with your recommendation. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Great service! Great service. We went for transmission problems, but ended up leaving with only getting the sway bar repaired. Really appreciated their honesty.

5

Third time taking my car there. Kenny is great and knowledgeable. Friendly and reasonably priced. Will not take advantage of you and only do repairs that are necessary. Great workmanship and I cannot say enough good things about this place! Highly recommended!

5

Kenny and the techs at Cottman are amazing. They rebuilt my transmission within 24 hours. Pricing was very reasonable and they sourced all the special parts needed. Keep in mind, this is a 40-year old obsolete transmission.

We were glad to do what it took to keep you safely on the road, Dave, and it's always a pleasure to work on such great older cars that are meant to be preserved! We love your car, so we know you do even more. Thank you for your feedback about us, and please reach out the next time you need anything. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Honest Folks! Not knowing exactly what my car needed I called up Cottman Transmission located on in Gladstone. The person I spoke with on the phone was extremely helpful and asked a few questions. We discussed what my vehicle was doing and he said that he suspected it was a wheel bearing and not the transmission and asked that I bring the vehicle down so he could drive it and see first hand what it was doing, which I did. On the Test Drive, Right off the bat he said that it was a wheel bearing and not an issue with the transmission. Now I'm no mechanic so he could have told me that it was the transmission, did whatever he wanted to the transmission and replaced the wheel bearing at the same time, charged me whatever they wanted and I would have never known the difference! If you are reading this review thinking of using Cottman Transmission in Gladstone for your issue with your car, rest assured that you can trust (TRUST) these folks to be honest with you!

5

Truck broke down Wednesday, place AAA recommended could not do the repair? WTF, towed it to Cottman Transmission Thursday afternoon, almost got it finished yesterday by 5 p.m. Manager calls me and tells me he can finish it this morning WOW, so I go OK I can pick it up whenever you want. 11 a.m. pick up my truck 04 Ram with 58K miles, 45RFE transmission. Anyone knowing Dodge knows what that means. ECM module failed, had to take apart trans to change it out. $900, $300 for the module no makr up from Dodge. $50 for garage to tell me they cant fix it? $100 to tow it from one garage to another $100. Having 4 wheel drive truck for Chiefs game tomorrow night and pool tournament tonight. PRICELESS. paid cash $$$$.... Ouch, there goes my bankroll.........Not.HIGHLY RECOMMEND COTTMAN TRANSMISSION IN GLADSTONE.

Thanks for your enthusiastic and thoughtful recommendation, Mark! We were happy to get you back on the road for the Chiefs' game, and our team very much appreciates your recommendation! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

I send everyone I know here. Unbelievable service, with kindness and exceptional promptness.

Thank you for recommending us to everyone you know, Andy! We take pride in knowing our team continues to serve you well. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

These guys are honest and do excellent work. They will shoot you straight and only do what needs to be done. I won't even consider taking my vehicles anywhere else.

Shooting straight is the only way we know how, Derek! Thank you for continuing to trust our ability to do this while offering you exceptional maintenance for your vehicle. Your loyalty and support are much appreciated! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

I had a problem with my transmission and took my car here. They diagnosed the problem same day. It turned out to be a proprietary thing (throttle body) that had to be fixed by a dealer, so I did that. They were honest and professional the whole way.

Hi Stephanie, while we wish we could have been of more assistance to you, our team is still happy to know you appreciated our advice and service. Thank you for taking the time to share your online compliment. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

I believe the man that helped me was the manager but he was one of the most helpful, persistent, patient, kind individuals I know...I had problems with the timing belt on my 99' Ford Taurus and he didn't give up until he got it working correctly again...it took him a minute to fix it so he gave me a vehicle to borrow until my Taurus was finished...Bless him! This happened a few years back but I still wanted to leave positive feedback.

Hi Kells, Thanks for sharing the details of the experience you had here a few years ago; better late than never! It was our pleasure to assist you with your Taurus, as we love what we do at Cottman, and we sincerely hope we can be of service to you again in the future. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
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