5

Truck broke down Wednesday, place AAA recommended could not do the repair? WTF, towed it to Cottman Transmission Thursday afternoon, almost got it finished yesterday by 5 p.m. Manager calls me and tells me he can finish it this morning WOW, so I go OK I can pick it up whenever you want. 11 a.m. pick up my truck 04 Ram with 58K miles, 45RFE transmission. Anyone knowing Dodge knows what that means. ECM module failed, had to take apart trans to change it out. $900, $300 for the module no makr up from Dodge. $50 for garage to tell me they cant fix it? $100 to tow it from one garage to another $100. Having 4 wheel drive truck for Chiefs game tomorrow night and pool tournament tonight. PRICELESS. paid cash $$$$.... Ouch, there goes my bankroll.........Not.HIGHLY RECOMMEND COTTMAN TRANSMISSION IN GLADSTONE.

Thanks for your enthusiastic and thoughtful recommendation, Mark! We were happy to get you back on the road for the Chiefs' game, and our team very much appreciates your recommendation! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

I send everyone I know here. Unbelievable service, with kindness and exceptional promptness.

Thank you for recommending us to everyone you know, Andy! We take pride in knowing our team continues to serve you well. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

These guys are honest and do excellent work. They will shoot you straight and only do what needs to be done. I won't even consider taking my vehicles anywhere else.

Shooting straight is the only way we know how, Derek! Thank you for continuing to trust our ability to do this while offering you exceptional maintenance for your vehicle. Your loyalty and support are much appreciated! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

I had a problem with my transmission and took my car here. They diagnosed the problem same day. It turned out to be a proprietary thing (throttle body) that had to be fixed by a dealer, so I did that. They were honest and professional the whole way.

Hi Stephanie, while we wish we could have been of more assistance to you, our team is still happy to know you appreciated our advice and service. Thank you for taking the time to share your online compliment. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

I believe the man that helped me was the manager but he was one of the most helpful, persistent, patient, kind individuals I know...I had problems with the timing belt on my 99' Ford Taurus and he didn't give up until he got it working correctly again...it took him a minute to fix it so he gave me a vehicle to borrow until my Taurus was finished...Bless him! This happened a few years back but I still wanted to leave positive feedback.

Hi Kells, Thanks for sharing the details of the experience you had here a few years ago; better late than never! It was our pleasure to assist you with your Taurus, as we love what we do at Cottman, and we sincerely hope we can be of service to you again in the future. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

I have had 2 different cars worked on here and both are running great. Thank you for getting my truck in and out so fast.

The fact that you would trust us with more than one of your vehicles means a lot to our team, Wendy. Thank you for that trust and for your five-star rating and review. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Been meaning to put this review out there for a while, I'm not the most orgamized. But lets just say bought an old F150 as a throw away truck and quite frankly that's what it was tuning into wouldn't pass inspection - Kenny however was more than willing to turn it into a serviceable truck. Work was done efficiently and reasonably priced, Few loose ends left to tie up but a huge thank you to Ken appreciate all the effort, quite frankly I was afraid that if he saw that truck one more time he might puke. Ken Thanks again for evrything!!

Hi Mike, we were happy to change your opinion on your truck being a throw away, and instead, help you keep it on the road. No matter how many times you bring it in, we will be happy to see you, and our team very much appreciates your words of encouragement and support. Thank you! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

100% helpful. I rebuild my engine but had no clue on the transmission. Ken helped me out, got my dream car running again, and kept me in the loop the whole time. I really recommend going in and talking to Ken about any car.

We were happy to help you get your dream car running like a dream again, Josh. Thank you for your five-star recommendation. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Quality work. Great customer service. Honest staff. Fair or better pricing. Kenny is the best.

The things you've listed here are exactly the things you deserve as a valued Cottman customer, Terri. We are absolutely delighted to read you've found great work, great team members, and valuable experiences at our center. Thank you so much! Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
5

Ken and his crew are the best. I don't normally let anyone work on my car (saleen mustang) because I don't trust them to do it right. But Ken and his crew are the exception they do it right, treat you well, and price fairly or better than others.

Aaron, thank you for your feedback! We very much appreciate that you trust us with your Mustang, even though you rarely let others touch it; we definitely understand that love for such a great vehicle, and we look forward to future opportunities to be of service. Gratefully, Cottman of Gladstone

- Cottman Transmission and Total Auto Care - Gladstone
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